HP Care Pack Rebate

[Anisaftab]

I have emailed the required documents for the Care pack rebate to [content removed] My three-year Care pack expired in March, 2024. I have not received a confirmation or anything from HP.  I have made numerous phone calls to all the numbers I can find for HP customer service and only get a 'NO ROUTES FOUND' and get disconnected. The website HP.com/go/rebatecenter 'Cannot be found' so is not active. Can someone help me get a response to see if the rebate center received my email and if more info is needed?  

Thank you.

[Sneha_01 · Accepted solution]

Hi @Anisaftab,

Welcome to the HP Support Community

I understand you are facing an issue with the Carepack refund. Not to worry I will help you to get a resolution to resolve the issue. 

If no service event occurs after the purchase date of the Care Pack, you are allowed to claim a rebate for the price of your Care Pack. Please refer to your Risk-Free rebate form at the time of purchase as the program dates and conditions may have changed.

I have shared a link, I hope this helps:  https://www.hp.com/us-en/shop/cv/risk-free-care-pack

Keep me posted on further assistance. Hope that helps!  

If the information I've provided was helpful, give us some reinforcement by clicking the Accept as Solution and Kudos, Thumbs Up buttons on the public post, that'll help us and others see that we've got the answers!

Have a great day ahead!

[Anisaftab]

Hi Rachel, thank you for your response. I have emailed the Rebate form but don't know if it got accepted or not. That's why I did the post, I can wait another month or so and see if I get a confirmation.

[Sneha_01]

Hi @Anisaftab,

Thank you for your response, 

Please feel free to reply to us and we will be more than happy to help you.

Is there anything else I can help you with? 

Take care and have a great day ahead!

Rachel571 

HP Support

[Anisaftab]

Hi Rachel, not for now if I don't get an update from HP I'll reach out in the forum.