• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
13-ae0xx
Microsoft Windows 10 (64-bit)

I just have a small question about HP Care. Can you upgrade to HP Care after your standard 1-year warranty is expired? and I have a small problem with my laptop :

1) my screen has a crack 

2) some of my keys don't work 

3) my laptop heats up quickly when I use it when it is charging

Can HP Care cover all these problems for no cost or do I have to pay even though I  have HP Care?

and how much does HP care cost for my laptop.

1 REPLY 1
HP Recommended

@KnightHawk47 

 

Please use HPSA, it will tell you many things including cost

 

     carepack.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.