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- HP Chromebook keyboard not working

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03-26-2025 01:16 PM
RE: HP-14-ca030nr Chromebook
I was recentlly given this laptop as the original owner's son had screwed it up and could not fix it. The Chromebook owers on but none of the keyboard keys are working, although the touchpad is. I have done a powerwash but that has not helped. This is not a newer laptop but it seems worth some trouble to fix. Thanks in advance for any help.
03-27-2025 08:23 AM
Does a USB external keyboard work as expected?
If the previous owner opened the Chromebook up, he may have not correctly connected or even inadvertently damaged the keyboard connector.
You are going to have to open it up to see,
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03-28-2025 09:02 AM
The touchpad and the keyboard have separate ribbon or zif connectors.
There are plenty of internal connectors inside of the Chromebook.
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