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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Consumer Desktop/Notebook PC ME Firmware Update (FAIL)

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02-23-2018 05:32 PM
Hi Admin,
I just bought my laptop a few days ago.
HP Support Assistant is installing update but the HP Consumer Desktop/Notebook PC ME Firmware Update keeps failing a few retrys.
Might I know the reasons why?
Thanks!
Solved! Go to Solution.
Accepted Solutions
02-26-2018 07:46 AM
Hi @dsan3892
I'm glad you were able to get this issue resolved. Please visit our HP Forums and drop us a Message anytime you need help.
Thank you.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
02-24-2018 01:28 PM
Hi @tttttthia
Welcome to HP Forums. This is a great place to get support, find answers and tips.
I understand that you are unable to install the HP Consumer Desktop/Notebook PC ME Firmware Update
I'd like to help.
I suggest you download that Driver direct from our Website. Please click Here
Let me know how it goes.
Thank you. 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee
02-26-2018 07:46 AM
Hi @dsan3892
I'm glad you were able to get this issue resolved. Please visit our HP Forums and drop us a Message anytime you need help.
Thank you.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
KrazyToad
I Am An HP Employee