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‎11-28-2023 09:39 AM - last edited on ‎11-28-2023 11:45 AM by Moderator

HP Recommended
Product: HP Pavilion Laptop PC 15-eh0050wm

Bought Care Pack its not added. Every time I try to dispute the warranty I get this message 

 

HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later.

Category:
3 REPLIES 3

‎11-30-2023 12:37 PM

HP Recommended

Hi @EdwardLeander,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that there is a warranty dispute for your Laptop.

 

Kindly refer to this link to get the warranty updated and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No

‎12-06-2023 12:18 PM - edited ‎12-06-2023 12:21 PM

HP Recommended

No, after entering all the information, and hitting submit it does not go any further. It is not submitting anything. 

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‎12-06-2023 02:05 PM

HP Recommended

Hi @EdwardLeander,

 

I am sorry to hear that the above link did not help much in updating the warranty.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

Was this reply helpful? Yes No
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