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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP EliteBook 840 G6 Notebook PC
Microsoft Windows 11

I purchased my laptop a month ago, operating system is Windows 11 Pro, ver. 23H2 and it drains when shutdown, from 100% to 82% in about 8 hours. I have tried numerous solutions found online to no avail (power and USB options etc.). After applying the recommended settings to turn off USB charging when shutdown, it is still charging devices. How best can I fix the battery drain issue?

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