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HP Recommended
HP ELITEPAD 1000 G2 TABLET
Microsoft Windows 10 (64-bit)

HP Elitepad 1000 G2 Expansion Jacket Battery Woes!!!! Greetings, I've got an Elitepad 1000 G2 with the optional Expansion Productivity Jacket and 2nd battery. My tablet is running Windows 10 with the anniversary update. The BIOS is 1.39. The problem I'm having is that the 2nd battery isn't being recognized by the tablet when inserted into the expansion jacket. All USB and SD ports on the jacket are working correctly. When the tablet is in the jacket and docked in the docking station and I turn it on, I can see the 1st and 2nd battery in Windows 10. The minute that I undock the tablet from the docking station, I hear two quick chimes and the 2nd battery disappears stating that it is not present. I firmly believe that this is a device driver problem. I've tried numerous times to search for drivers / software using the HP SoftPaq download manager, but it appears that everything is up-to-date. Can someone please help?

1 REPLY 1
HP Recommended

Hello

 

The battery was optional in that expansion Jacket. IT was called Elitepad Jacket Battery   H4F20AA.

if you remove the ElitePad 1000 , you see the screws which old theplastic cover or the battery.

if you remove the screws you will discover if it's a cover only or there is a battery.

 

bye

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