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Common problems for Battery
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‎01-21-2019 09:45 AM

HP Recommended
Product: HP ENVY 13-ah0003na
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a new HP ENVY 13-ah0003na, after returning from being away and using the laptop for a few ways, I am left really dissapointed, with the terrible battery life

 

When playing the one game I use the laptop for (its primary use) the drain on the battery is around 20% for half an hours, game time.

 

I have tried a variety of things, but nothing has improved the matter.

 

Would really appreciate the support as I would hate to have return the laptop as everything else is perfect, but currently the battery life is a dealbreaker for me

 

Appreciate any support please

1 REPLY 1

‎01-23-2019 03:02 AM

HP Recommended

@ElCapitan1

 

Greetings!

 

Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the battery.

 

Don't worry, I'm here to help! I have brought this to the attention of the concerned and they'll reach out to your through the Private Message.

 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

 

Have a great day!

Asmita
I am an HP Employee

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