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‎12-12-2021 09:58 AM

HP Recommended
Product: HP ENVY 13-ba1000 (1F4E1AV)
Operating System: Microsoft Windows 11

I bought this laptop because the description indicated that such functionality would be available. The situation is as follows. Beasus 65W external charger, laptop is charging. Ipad charger, information about too low charging power. There is no charging and no information from the monitor usbc dock station. Third-party laptops DELL, APPLE charge easily from the monitor. I'm looking for a solution with HP

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2 REPLIES 2

‎12-12-2021 12:04 PM

HP Recommended

@darekdar1 

 

Are they compatible ? Normally chargers from other vendors won't charge HP notebooks because they are NOT smart.

 

Regards.

BH
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‎12-12-2021 02:42 PM

HP Recommended

Good question, but how should the average user who knows only standardized terms like thenderbolt 3 or 4 and power delivery know it? This Philips monitor is the latest 49 inch wide screen product. Is there a hardware compatibility list somewhere ?. There are no such warnings or exclusions in advertising material. It is hard to assume that the built-in USB c hub is not smart enough in comparison with the cheap Chinese Beasus charger. By the way, there could at least be information after power delivery was detected that it would not be supported and for what reason. Power too low, too high, not intelligent enough. At the moment I am disappointed because I wanted to keep the cables in order.

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