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HP Recommended

I have a HP ENVY Laptop 17-bw0xxx.  Can I upgrade my memory to 32 GB?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome, David.

 

Yes, according to the report you ran, the notebook should be able to support 2 x 16 GB of DDR4 memory.

 

This should be a compatible 16 GB DDR4 memory chip for your notebook.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

 

The 32 GB kit is a little less expensive.

 

Crucial 32GB Kit (2 x 16GB) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial.com

 

Amazon seems to have the lowest price.

 

Crucial RAM 32GB Kit (2x16GB) DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Laptop Memory CT2K16G4SFRA32...

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that a maximum of 2 x 8 GB of memory is supported.

 

HP ENVY 17 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP author...

 

If you want to see if your notebook supports 32 GB of memory, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576

HP Recommended

Paul_Tikkanen,

Thank you very much for the help.  Here are my results:

 

C:\Windows\System32>wmic memphysical get maxcapacityEx
MaxCapacityEx
33554432

 

It appears my model supports 32 GB.  I assume I can install 2 x 16 GB?

 

David

HP Recommended

You're very welcome, David.

 

Yes, according to the report you ran, the notebook should be able to support 2 x 16 GB of DDR4 memory.

 

This should be a compatible 16 GB DDR4 memory chip for your notebook.

 

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial.com

 

The 32 GB kit is a little less expensive.

 

Crucial 32GB Kit (2 x 16GB) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial.com

 

Amazon seems to have the lowest price.

 

Crucial RAM 32GB Kit (2x16GB) DDR4 3200MHz CL22 (or 2933MHz or 2666MHz) Laptop Memory CT2K16G4SFRA32...

HP Recommended

Paul,

Thank you for the quick reply and your assistance was greatly appreciated!

HP Recommended

Anytime, David.

 

Glad to have been of assistance.

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