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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-03-2019 02:21 AM

HP Recommended

Hi 

 

i need to replace my HP ENVY TouchSmart 17-j185nr Bottom case

as the right corner has been cracked 

 

 which is a common issue and i found many topics taking about the same issue like this one

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Left-Hinge-Broken-Corner-of-La...

 

I bought my laptop about 4 years ago from HP USA online.

 

how to replace this part  and where i can find genuine replacement in UK ?

 

 

 

1 REPLY 1

‎11-03-2019 04:59 AM

HP Recommended

So the hinge broke the bottom case? 

 

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models
without Leap Motion capability
736475-001

 

HP is no longer going to stock this part so you have to go into the secondary market such as eBay. 

 

https://www.ebay.de/itm/New-for-Laptop-HP-ENVY-17-J-17J-Bottom-Base-Case-Cover-736475-001/1839867378...

 

You might need to use a shipping service to get this to Egypt. 

 

Post back with any more questions. 

 

 

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