• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY X360 15-aq273cl

I dropped my HP ENVY X360 15-aq273cl and it cracked the screen and bent the covers. Where can I find replacement covers for the top and the bottom and the keyboard? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

It is going to be an expensive repair even if you can find the parts.

These are the parts:

856799-001BACK COVER, LCD NSV W/ ANTENNA TS
856800-001BASE ENCLOSURE, NSV
857283-001TOP COVER, WITH KEYBOARD Pike Silver US

 

you can try searching in part surfer for the parts:

https://parts.hp.com/hpparts/Default.aspx?mscssid=A26DEDB7D5264C8397FED089C8372737

As you can see they are really expensive (just the keyboard/top cover costs more than 150$

Probably find cheaper if searching online

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=857283-001&_sacat=0

 

Next, you will need to dismantle the whole notebook and place in the new parts. Here is the service manual:

http://h10032.www1.hp.com/ctg/Manual/c05747649

You can also take a look at these videos which is for an earlier model, but should be the same procedure to dismantle:

http://h20574.www2.hp.com/results.htm?SID=10862127&MEID=C48D6DC4-C89B-4CB8-9C91-FBB34B3FB806

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

View solution in original post

1 REPLY 1
HP Recommended

Hi,

It is going to be an expensive repair even if you can find the parts.

These are the parts:

856799-001BACK COVER, LCD NSV W/ ANTENNA TS
856800-001BASE ENCLOSURE, NSV
857283-001TOP COVER, WITH KEYBOARD Pike Silver US

 

you can try searching in part surfer for the parts:

https://parts.hp.com/hpparts/Default.aspx?mscssid=A26DEDB7D5264C8397FED089C8372737

As you can see they are really expensive (just the keyboard/top cover costs more than 150$

Probably find cheaper if searching online

Example:

https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=857283-001&_sacat=0

 

Next, you will need to dismantle the whole notebook and place in the new parts. Here is the service manual:

http://h10032.www1.hp.com/ctg/Manual/c05747649

You can also take a look at these videos which is for an earlier model, but should be the same procedure to dismantle:

http://h20574.www2.hp.com/results.htm?SID=10862127&MEID=C48D6DC4-C89B-4CB8-9C91-FBB34B3FB806

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.