• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVYx360
Microsoft Windows 10 (64-bit)

My laptops battery is basically dead and I need a replacement but can't seem to find  the exact battery it needs and where to find it. My laptop's product number is W2K56UA#ABA

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SURE3 

 

Your machine is an

 
HP ENVY x360 - m6-ar004dx (ENERGY STAR)

 

Its specs

          https://support.hp.com/au-en/document/c05187565

 

It uses 4-cell, 55.67 Wh Li-ion battery part #  844204-855  which is N/A

          https://partsurfer.hp.com/Search.aspx?searchText=844204-855

 

You can order from:

         https://www.newegg.com/p/16J-0010-01VH1

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@SURE3 

 

Your machine is an

 
HP ENVY x360 - m6-ar004dx (ENERGY STAR)

 

Its specs

          https://support.hp.com/au-en/document/c05187565

 

It uses 4-cell, 55.67 Wh Li-ion battery part #  844204-855  which is N/A

          https://partsurfer.hp.com/Search.aspx?searchText=844204-855

 

You can order from:

         https://www.newegg.com/p/16J-0010-01VH1

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you! Will be ordering ASAP.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.