HP ENVY charging plug

[stevegeo]

hp envy 17inch (diagonal)   bought a charger 65w for it, thinking it would fit. 

outside barrel on charger fits, inside doesnt...  the male plug has what looks like a slot (keyhole) while the laptop doesnt..

what am I missing here?  is it the wrong one?   webite said  it would fit and charge, yet only the tip goes in.. PUN INTENDED

HELP!!   steve in NY.... i use this for astrophotography and charger(origional) was lost  this is a replacement..

[Kuroi_Kenshi]

Hi @stevegeo,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check the Model Number: Verify the exact model number of your HP Envy 17" laptop. This information can often be found on a label on the bottom of the laptop or within the system settings.

HP Support Website: Visit the HP official support website here. Input the model number into the search bar to find detailed specifications and recommended accessories, including chargers.

Original Charger Details: If possible, look for any specifications from the original charger. If you don't have it, you can refer to the HP website or the user manual for your laptop model.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,