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‎05-24-2017 07:51 PM

HP Recommended
Product: HP ENVY dv6-7220us Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

I re-installed my HP ENVY dv6-7220us Notebook PC from windows 7 to window 10.  and now I have an unknown device driver missing in my PC. Can you help me?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2017 09:15 PM

HP Recommended

Hi:

 

You probably need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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4 REPLIES 4

‎05-24-2017 09:15 PM

HP Recommended

Hi:

 

You probably need this driver...

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object. 

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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‎05-24-2017 11:37 PM

HP Recommended

it worked... thank you very much

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‎05-25-2017 06:49 AM

HP Recommended

You're very welcome.

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‎06-16-2017 01:30 AM

HP Recommended

I re-installed my HP ENVY dv6-7220us Notebook PC from windows 7 to window 10.  and now I have an Mobile AT Interface, Mobile Diag Interface and Unknown device driver missing in my Device Manager. Can you help me?

 

Thank you

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