HP ENVY x360 - 15m-ds0011dx getting HOT when in sleep mode and then locks up

[Hakx]

Ok here is the problem, I will be working with my computer and then decide I have to go do something, I close the lid and set it doen on a flat surface while plugged in. When I come back in an hour or so the computer is extremely hot and when I open the lid nothing happens. I have to hold the power button down for 15 seconds and then turn it back on and I lose information that I was working on. 

What can I do to fix this?

I have changed nothing on the computer and only installed a few extra programs.

[sandytechy20]

@Hakx

Welcome to HP support community.

Try the steps mentioned in this HP document to fix the issue:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.