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‎01-09-2024 03:55 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 13m-bd1000 (460Q3AV)
Operating System: Microsoft Windows 11

I bought an HP Envy x360 Convertible in December 2021.  I have had no issues until last night when I went to close the screen the right hinge popped out.  I was able to push it back in and everything works, but I can't close the screen.  I travel for work and need to be able to transport it.  It's out of warranty but in looking at the conversations it seems that this is a known issue.  Is it possible to get this resolved? This laptop hasn't not been dropped or mistreated in any way.

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