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‎07-02-2023 03:22 PM

HP Recommended

I've seen other posts documenting this problem with HP laptops, but I can't find any solutions. My laptop is almost 3 years old and out of warranty. The LCD touchscreen works perfectly fine; however, with the screen popped out, I can't open/close the laptop safely. If anyone can explain what is going on and what needs fixing, that would be greatly appreciated.

Thank you!IMG_3689.jpg

Category:
3 REPLIES 3

‎07-04-2023 06:55 PM

HP Recommended

Hi @elfinghampalace,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
Was this reply helpful? Yes No

‎07-09-2023 02:56 PM - edited ‎07-09-2023 02:58 PM

HP Recommended

That link is not helpful in regards to the problem outlined in the post.

The link only prompts me to make another post and does not allow me to get in contact with anyone from HP.

Was this reply helpful? Yes No

‎07-10-2023 07:42 PM

HP Recommended

Hi @elfinghampalace,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

I am an HP Employee.
Was this reply helpful? Yes No
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