HP ENVY x360 Convertible 15-ee1xxx screen peeling off near right hinge.

[TomStefanik]

I bought a HP ENVY x360 Convertible 15-ee1xxx laptop not even a month ago from a local Costco. I take great care of it, never dropped it, always set it down gently, and basically just make sure I do not do anything that could damage it in any way. However, despite this I recently noticed in the bottom right corner by the hinge, the screen is coming off. Like that part of the screen is no longer flush with the back, and I  can push that part of the screen in.  Is this something I need to worry about, is more of the screen going to keep coming off?  If so is there something I can easily do to fix it? Or do I need to go and get it repaired?

[praveenbv]

Hi@TomStefanik,

Thank you for posting on the HP Support Community.

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the hinge assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution