• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP ENVY x360 Convertible 15m-cp0xxx
Microsoft Windows 10 (32-bit)

I purchased the j5 create USB Docking Station to use with my laptop in the 3.0 USB slot. I have downloaded the driver from the j5 website because I don't have a CD player on this laptop. Nothing I tried worked. I then read on a forum online that these laptops don't have powerful enough USB slots to handle an external USB port (which, IMO, makes this laptop a waste of money, but I'm about a month past warranty so it doesn't matter now). I'm not sure of the credibility of that statement though, so does anyone know if there is a USB docking station that my laptop can handle? It is preferable to not waste $100 more on a station directly from HP if I don't absolutely have to. Thanks in advance.

1 REPLY 1
HP Recommended

@NikkiSGilpat 

 

There are many USB 3.x docks around including the ones which support 2 or more external monitors.  Please enter your requirement on the following link and it will find for you few options on market today including some HP products:

 

             https://www.displaylink.com/products/universal-docking-stations


or try following HP docks

 

             https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.