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HP Recommended
HP ENVY x360 Convertible bp-1xx
Microsoft Windows 10 (64-bit)

Hello, 

I would like to make my computer operate faster and was thinking about adding more RAM to it. However, I have not been able to find the maximum amount of RAM that my computer can take. It has an 8th Gen Intel Core i7 x64 bit processor, a 1TB HDD, and currently has 4GB of RAM already installed. I want to upgrade this to 12GB or even 16GB, and I was wondering if this is possible? If someone could answer this question, I would really appreciate it. 

 

Thank you in advance for your help.

3 REPLIES 3
HP Recommended

We really need the full model number of the laptop to help you accurately.

 

https://support.hp.com/us-en/document/c00033108

HP Recommended

The specific model of my laptop is HP ENVY x360 - 15-bp152wm.

 

Thanks again for your help, 

 

Hana

HP Recommended

The stated max memory is 16 gigs. It has 4 gigs soldered to the motherboard and then one open memory slot. Its a bit hard to access. 

 

Service Manual 

 

See p. 1 and then also pp. 30-37. The pictures show 2 slots but on your model there is one. Note removal of the memory shield on p. 36. 

 

If you install a single 16 gig module it overrides the onboard so you have 16. If you install an 8 gig module you have 12 total and if you install a 4 gig module you have 8 total. 

 

Uses DDR4-2400 SO-DIMM like this:

 

https://www.amazon.com/Samsung-Notebook-Memory-M471A1K43CB1-CRC-DDR4-2400/dp/B06XPWJJPL/ref=sr_1_6?k...

 

 

Post back with any more questions and please accept as solution if this is the info you needed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.