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HP ENVY x360 Convertible 15-cn0xxx
Microsoft Windows 10 (64-bit)

Hello! The goal is to replace my two sticks of 8gb RAM with 2 sticks of 16gb RAM. Will this product work for this device? Thanks in advance for the help!

 

Crucial 16GB DDR4-3200 SODIMM

https://www.crucial.com/memory/ddr4/ct16g4sfra32a/ct18657988 

 

RAM Specs: DDR4 PC4-25600 • CL=22 • Unbuffered • NON-ECC • DDR4-3200 • 1.2V • 2048Meg x 64 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Meg_Call

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that your computer supports DDR4 1.2-V 2666 and 2400 memory-16 GB. Refer to 1 Product description.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@Meg_Call

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that your computer supports DDR4 1.2-V 2666 and 2400 memory-16 GB. Refer to 1 Product description.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

@ECHO_LAKE , Thank you for your reply! I looked up DDR4 1.2-V 2666 and 2400 and didn't find anything.

I just want to be sure - does your reply mean that this stick of RAM that I initially posted about will be compatible?

 

Crucial 16GB DDR4-3200 SODIMM

https://www.crucial.com/memory/ddr4/ct16g4sfra32a/ct18657988 

 

 

HP Recommended

@Meg_Call

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

@The_Fossette , Thank you so much for reaching out!

 

My product specs are found here: https://support.hp.com/us-en/product/hp-envy-15-cn0000-x360-convertible-pc/20270292/model/22399671/p...

HP Recommended

@Meg_Call

 

Thank you for the information.

 

Your computer supports 2666 and 2400 memory and the memory you have listed is 3200. The memory may work on the computer however at a maximum speed of 2666MHz.

 

I hope that answers your question.

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

@The_Fossette , I've decided to purchase a 16GB DDR4-2400 SODIMM 1.2V CL17 on Crucial.com. Will this be compatible with my laptop? Thank you!

HP Recommended

@Meg_Call

 

Yes, the above listed memory is compatible with the computer. However, HP doesn't recommend upgrading or downgrading the hardware component and you can do so at your own risk.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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