-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP ENVY x360 UPGRADE RAM FROM 16GB to 32GB

Create an account on the HP Community to personalize your profile and ask a question
08-22-2020 10:55 AM - edited 08-22-2020 10:58 AM
Hello! The goal is to replace my two sticks of 8gb RAM with 2 sticks of 16gb RAM. Will this product work for this device? Thanks in advance for the help!
Crucial 16GB DDR4-3200 SODIMM
https://www.crucial.com/memory/ddr4/ct16g4sfra32a/ct18657988
RAM Specs: DDR4 PC4-25600 • CL=22 • Unbuffered • NON-ECC • DDR4-3200 • 1.2V • 2048Meg x 64
Solved! Go to Solution.
Accepted Solutions
08-25-2020 12:35 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that your computer supports DDR4 1.2-V 2666 and 2400 memory-16 GB. Refer to 1 Product description.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
08-25-2020 12:35 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, After reading your post, I did go through the Product specifications of your product and found that your computer supports DDR4 1.2-V 2666 and 2400 memory-16 GB. Refer to 1 Product description.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
08-31-2020 02:32 PM
@ECHO_LAKE , Thank you for your reply! I looked up DDR4 1.2-V 2666 and 2400 and didn't find anything.
I just want to be sure - does your reply mean that this stick of RAM that I initially posted about will be compatible?
Crucial 16GB DDR4-3200 SODIMM
https://www.crucial.com/memory/ddr4/ct16g4sfra32a/ct18657988
09-01-2020 08:51 AM
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee
09-01-2020 01:24 PM
@The_Fossette , Thank you so much for reaching out!
My product specs are found here: https://support.hp.com/us-en/product/hp-envy-15-cn0000-x360-convertible-pc/20270292/model/22399671/p...
09-01-2020 05:45 PM
Thank you for the information.
Your computer supports 2666 and 2400 memory and the memory you have listed is 3200. The memory may work on the computer however at a maximum speed of 2666MHz.
I hope that answers your question.
Cheers!
The_Fossette
I am an HP Employee
09-02-2020 05:06 PM
Yes, the above listed memory is compatible with the computer. However, HP doesn't recommend upgrading or downgrading the hardware component and you can do so at your own risk.
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee