HP ENVY x360 fan always running at max speed

[VS026]

Hello.

I have a big problem with my HP laptop.

CPU fan always running at max speed even in BIOS. Windows 10 with power saving settings, Linux Mint with power saving setting - doesn't matter - result always the same.

Inside laptop have no dust at all, the blowing air is cold. 'Fan always on' option in BIOS is disabled.

Tried to reset BIOS to default settings - no result.

Change to 'Enable' 'Fan always on' option, rebooting and change it back to 'Disable' - no effect.

BIOS version is up to date F.47.

I'll be appreciate for any help.

[The_Fossette]

@VS026

I reviewed your post and I understand that the fan is always running.

Don’t worry, I assure you I will try my best to get this sorted.

I see that you have already followed all the relevant steps and I recommend you contact support to further diagnose the issue.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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