• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-11-2018 03:03 PM

HP Recommended
Product: HP ENVY x360 m6 Convertible 103dx
Operating System: Microsoft Windows 10 (64-bit)

I have the following computer (HP ENVY x360 - m6-w103dx (ENERGY STAR), Serial number: [edit] , Product number: M1V66UA, Windows 10, 64 bit). The warranty has expired on this computer. I have been getting HDD failure imminent messages. Yesterday, I had to reset the computer to factory settings.

 

Do I need to change my HDD?

If yes, can I switch to SSD and what capacity my computer can support (256/512 GB)

What is the specification of the SSD I need to buy.

1 REPLY 1

‎11-11-2018 03:21 PM - edited ‎11-11-2018 03:26 PM

HP Recommended

Here's your Service Manual:

 

Manual

 

Yes any HDD error must be taken seriously and you just need to replace the drive. See p. 29 of the Manual. You can replace a spinning mechanical drive with a 2.5 inch SATA SSD like Samsung 860 Evo. It can also apprently take an M.2 SATA SSD but the manual has no good image as to how you install such a disk and it would be no faster than a 2.5 inch SATA SSD in the hard drive slot. 

 

Post back if you need any more help and please accept as solution if this is the info you needed. 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.