HP ENVY x360 m6 Convertible 103dx RAM Upgrade

[mahmoodasif]

I have the following computer (HP ENVY x360 - m6-w103dx (ENERGY STAR), Serial number: [edit] , Product number: M1V66UA, Windows 10, 64 bit). The warranty has expired on this computer

RAM Upgrade (8GB to 16GB)

a) The task manager shows that I have a total of one RAM slot, would that mean replacing the 8GB RAM with one 16GB RAM or does it has two ports and I can add another 8GB RAM?

b) Will the motherboard support the update?

c) If yes, what is the specification of the RAM I need to order?

[Huffer]

It has two slots and the Manual says:

Supports up to 16 GB of system RAM

Service Manual

See p. 42. On this model memory upgrade requires removal of the motherboard. Not an easy job for the end user but you can add an 8 gig module of DDR3L-1600 SO-DIMM to have 16 gigs if you can get to the slots. 

Post back with any more questions and please accept as solution if this is the info you needed. 

[mahmoodasif]

Thanks for the information. Please don't take it personally if I am still asking a question to get some clarity. The screenshot shows that there is only 1 slot whereas the manual says it has two. Hope you don't mind if I ask you to confirm which information is true.

[Huffer]

Screenshot has to pass the censors and it might take a day or 2. What are you trying to show me? The Service manual says 2 slots and the backside of the motherboard image on p. 42 of the Manual shows 2 memory slots. 

Here is an image from a vendor of your motherboard for sale. 2 slots.

Intel Core i5-6200U processor (ISH) 849137-xxx ● Intel Core i5-6200U processor (ESH) 811095-xxx

I will wait to see your screenshot however. 

[richsp1951]

I have the same model, namely HP ENVY x360 m6-103dx and also want to upgrade from 8GB to 16GB. Thanks for the reference to Service Manual.

My question is regarding the specification in the answer provided HUFFER : "...Not an easy job for the end user but you can add an 8 gig module of DDR3L-1600 SO-DIMM to have 16 gigs if you can get to the slots."  Specifically, I'm looking for more specificity to the  "DDR3L-1600 SO-DIMM" .

Using HP Support Assistant, under general specification it lists: 
"System memory:

Memory slot 1:         8GB Samsung 1600MHz"

Looking at Amazon,  and figuring using Samsung will be most compatible, I find this: 

https://www.amazon.com/Samsung-original-204-pin-PC3L-12800-1600MHz/dp/B00I21G832/ref=sr_1_1?keywords...

It says:
Samsung original 8GB(1x8GB) 204-pin SODIMM, DDR# PC3L-12800 1600MHZ ram memory module for laptops.

However using the AmazonConfirmedFit feature for this item yields:

"We're not sure this item fits your
HP ENVY X360 M6-W103DX  Why not?"    

(By the way, ditto for the M6-105DX)

Further details  of the Samsung 8GB module on Amazon shows:

• Module Size: 8GB (8GBx1)
• Lifetime warranty. For Windows laptops and PCs, please make sure, your machine can support 8GB ram into one memory slot.Also make sure, your windows is 64bit, as 32bit Windows OS has limitations and can support 4GB ram ONLY.
• Specs: DDR3 PC3L-12800 , CL=11 , Unbuffered , NON-ECC , DDR3-1600 , 1.35V
• Package: 204-pin SODIMM
• Feature: DDR3 PC3L-12800
  

 Will this work? Has anyone used this or if not, can you recommend a specific 8GB module that has actually been installed and works? I can't find anything on Amazon or anywhere else (Crucial, Kingston, etc.) that guarantees a fit for a 8GB module for the HP ENVY x360 m6-103dx .

Thank you

[Mark7000]

Hello. I have what Mahmoodasif has. Mine shows only 4GB single slot. My machine is the w105dx.

It's been a pile of junk since I got it. Always seems slow. Then one day my daughter was playing Roblox

on it and it became a slower than slow snail. HDD always at 100% with actually very little data transferring. 

I restored it back a couple months. It never fixed it. I got my new Samsung S8 plus cell phone, and that 

became my computer. I finally decided to try to transfer all my photos and stuff off, that took days, as slow

as it was running. Then when I went to do a factory reset, I found I could actually save my files. So I did that.

When it boots up, it seems a bit slow. The HDD is at max 100% for a little while. Then it levels out to normal.

after over a year of giving up on it, it is back to some what normal. I can actually do stuff on it now. But all I

find for information on memory upgrade, is that it has 8 Gig already, but mine only has 4 Gigs of RAM. When

I purchased this paper wait, I thought an i7 was at least a 4 core @ 8 threads. I only discovered yesterday that

this thing is only a dual core. I should have done better homework when I purchased this thing. The one I

purchased at another store and returned, may have been better than this one? But I don't remember what it

was anyways. So maybe not? Do I have to actually take this thing apart to find out if it takes one or two memory

sticks? My other HP laptop gave the same information as this. Everything said it was two slots for memory. I

ordered it and found it only had one slot. Everything said that one had a fan too. But 3 years later, I found out

the one I have actually didn't have the fan. It was the bottom of the barrel CPU that never got hot enough to

ever need a fan. I always bought AMD before these two paper waits. Well, the old one was a lot faster than this

one. LOL And it was silent. Then one day I kept getting the blue screen of death. I fixed that the other day. When

I changed the memory to it's max and swapped out the HDD for an SSD, for some reason it was getting a poor

connection. I pulled it apart and sprayed contact cleaner on all the connections and put it back together. It worked

again. Then it wouldn't turn on. I had to remove the keyboard and wiggle the power switch connection under the

keyboard. Then I pulled it loose and reconnected it. It works again. Then I got to this one. I paid around $800 for this

paper wait. I was very disappointed in it. So did we figure out if this takes one or two slots of RAM? When I find videos

and instructions on changing the RAM on this computer, the bottom of the machine they are working on looks nothing

like this one. What I've seen online is a laptop that hat a large T shaped plastic piece that comes off from the bottom.

This one has no removable section on the bottom, like I've seen. This beast looks like all access is from the top, under

the keyboard. This is grey/silver. The ones I see instructions for, claiming to be this same machine, are black with many

air slots and a removable bottom. I'm guessing I have to take it apart to find out?

[Mark7000]

Interesting. I updated some drivers and now the task manager, where it was showing 4 GBs installed in one slot, is now showing 8GBs in one available slot. I'm working on more updates. I will see how it all goes.