HP ENVY x360 m6 Convertible 103dx RAM & HDD

[mahmoodasif]

I have the following computer (HP ENVY x360 - m6-w103dx (ENERGY STAR), Serial number: [edit] , Product number: M1V66UA, Windows 10, 64 bit). The warranty has expired on this computer and I have two questions:

1) RAM Upgrade (8GB to 16GB)

a) The task manager shows that I have a total of one RAM slot, would that mean replacing the 8GB RAM with one 16GB RAM or does it has two ports and I can add another 8GB RAM?

b) Will the motherboard support the update?

c) If yes, what is the specification of the RAM I need to order?

2) HDD Failure Messages: I have been getting HDD failure imminent messages. Yesterday, I had to reset the computer to factory settings.

a) Do I need to replace the HDD? If yes, what is the specification for the HDD I need to buy?

b) Do I have to go with the HDD? Can I instead update it with SSD? If yes, what is the specification for the SSD I need to buy (looking at 256 & 512 GB options).

3) Not as important as the earlier messages, but can I update my graphics card. I have the Intel HD Graphics 520 (1920x1080, Refresh Rate: 59).

Thanks in advance for your help.

Regards,

Asif

[The_Fossette]

@mahmoodasif,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

I checked the specifications of your computer and see that your computer supports 16 GB RAM in the following configuration.

RAM - DDR3L-1600 Dual Channel Support

Supports up to 16 GB of system RAM in the following configuration.

● 16384-MB total system memory (8192×2)

Please find below the hard drive details for your computer.

Supports 6.35-cm (2.5-in) SATA hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in)/7.2 mm (.28 in) thicknesses Accelerometer / HDD protection support

1-TB, 5400-rpm, 7.2-mm

Please refer to the below service guide for your computer for more information.

http://h10032.www1.hp.com/ctg/Manual/c04763031

Hope that answers your question and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!