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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hello, I need help because my USB C is suddenly not working anymore.
Shut down, unplug all the inserted devices, press and hold the power button for 30 seconds and then turn on didn‘t solve the Problem.
One of the “USB-Root-Hub 3.0” cannot find a driver update and get installed.
Reinstalled Win10 or Win11 didn’t solve the problem eighter.
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The image you provided does not show a missing driver for the USB controller
Can you provide the installed processor information?
I should be able to go to the Intel website and find an updated or at least the latest driver.
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processor information below
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The UCM-UCSI ACPI device in Device Manager is the USB Type-C interface, not the one you have highlighted.
Reinstall the Intel Thunderbolt 3 Secure Connect software. It will install the controller software and driver for your USB type-C port.
Had you considered using the HP Support Manager? It will identify updates for drivers and notify you when a driver is not present.
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There is the possibility that there is damage to the usb tyoe-c circuit.
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"But why is charging via USB C still possible?"
And you did not share that bit of information with me.
That means that electrically the USB type-C port is fine.
"Also, the tablet does keep making connection sounds from time to time, but doesn’t connect with devices. "
That does not make any sense relative to the subject line of your thread.
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@Tastbo wrote:I said before „Only the charging works like there’s no problem.“ But it’s only charging - no other devise is working.
it sounds like, but I don’t know.
I think you said that in your head and not out loud or in letters on the page.
You did not say it in the writings in your thread.
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