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‎02-10-2024 12:36 PM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X35AV)
Operating System: Microsoft Windows 10 (64-bit)

My HP EliteBook 840 G8 has a strange issue with the keyboard. Sometimes, the 2/Z/S/X and CAPS LOCK buttons stop working. However, if I press that area (highlighted in yellow in the attached image), the keyboard buttons start functioning again. What could be causing this and how can I fix it?

IMG_20240210_174107891.png

 

Category:
1 REPLY 1

‎02-10-2024 11:12 PM

HP Recommended

I think that your keyboard wires are dispatched or touched to each other. My suggesion is to visit the repairing center, May be is their any other fault.

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