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HP Recommended
HP EliteBook 850 G2
Microsoft Windows 7 (32-bit)

Hi All,

 

I have a problem installing 2 Drivers in My EliteBook 850 G2

 

Could you guys give me a link to download the drivers please

 

These are the Hardware ID:

 

1) USB\VID_138A&PID_003F&REV_0104

 

2) ACPI\HPQ6007

 

Thanks you very much

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

 

Try installing these 2 S/W's 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_143768_1&swEnvOid=405...

 

&

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_164537_1&swEnvOid=405...

 

For other drivers you check the link below

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7343213&swLangOid=8&swEnvOid=4054

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

 

Try installing these 2 S/W's 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_143768_1&swEnvOid=405...

 

&

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_164537_1&swEnvOid=405...

 

For other drivers you check the link below

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7343213&swLangOid=8&swEnvOid=4054

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended

Hi

 

Try installing these 2 S/W's 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_143768_1&swEnvOid=405...

 

&

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7343213&swItemId=ob_164537_1&swEnvOid=405...

 

For other drivers you check the link below

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7343213&swLangOid=8&swEnvOid=4054

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended

Thank you for the solution it works

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.