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Hi there, I have HP EliteBook 850 G5 Serial: [Personal Information Removed]Product: 6NW95UC. About a year ago a have spill a water on it and since then it’s not turning on. I have tried to take the RAM out, it didn’t help. Every time I’m connecting a power supply the screen is stays black I don’t hear a fan even spinning, only CapsLook is blinking with paper light like every 2-3 second. Does anyone one know if that related to CPU? Or something else?

 

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1 REPLY 1
HP Recommended

Laptops and water/tea/coffee absolutely do not mix.

The images you provided do show that the notebook has seen better days.

 

Your notebook PC needs to be opened and inspected by a knowledgeable PC/laptop service technician. No one can diagnose it for  water damage over the internet.



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