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‎09-17-2023 09:57 AM

HP Recommended
Product: EliteBook 840 G6
Operating System: Microsoft Windows 10 (64-bit)

I am trying to charge my EliteBook 840 G6 using USB-C.  I have a RavPower charger rated 65 watts, and I have tried three different USB-C cables.  Each time when I connect it up, the laptop starts to charge.  Then after about a minute it stops charging.

 

Any suggestions on how I can get it to fully charge?

Category:
2 REPLIES 2

‎09-17-2023 05:30 PM

HP Recommended
@duke1swd wrote:

I... Any suggestions on how I can get it to fully charge?

@duke1swd 

 

Sorry I don't know RavPower charger but I know for sure the HP USB-C G5 dock will charge your machine. You can use SINGLE cable setup.

 

Regards.

BH
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‎09-20-2023 07:49 AM

HP Recommended

So, no thoughts on why the EliteBook would start to charge and then stop after a minute?  Or how to get it to try again?  Seems very strange.  All the docs claim it will work on any 65W USB-C supply.

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