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- HP Elitebook 360 showing red light on button with phone icon

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03-28-2023 06:26 AM
Hello friends, I'm an IT technician , someone brought to me a HP Elitebook 360. The button with a phone icon on the keyboard displays a red light that doesn't go away. Any help is appreciated
03-28-2023 08:54 AM - edited 03-28-2023 09:04 AM
It would be more helpful if you would provide either the complete product name or, better yet, the system SKU.
Boot into Windows and type MSINFO in the search box. Click on the System Information app.
Look through the list and find the System SKU.
Post it in your next replay to your thread.
These are the special keys on an Elitebook x360 model laptop.
Which one did you mean? The closest to your description may be the mute led button.
The special keys are run by firmware, as in BIOS rom or other special firmware.
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