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‎07-11-2022 06:50 AM

HP Recommended
Product: HP EliteBook 640 14 inch G9 Notebook PC (4D0Y8AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi, We have just purchased a new HP Elitebook 640 G9 laptops in our company. 

We have in house Fujitsu PR09 docking stations - which support connection and laptop battery charging with USB-C cable.

This has worked ok with Fujitsu laptops - but now I cant get it cahrge the new HP Elitebbok 640 G9 - laptop.

( the laptop connects ok to internet through the usb-c cable - but the battery charging in the laptop does not seems to work ).

( I have updated the laptop, BIOS, installed the HP USB-C Universal Docking station driver, Intel Thunderbolt driver and Display link USB graphics software )

 

-I am wondering if HP has restricted the charging possibility on this laptop model, with other than HP branded docking stations ?

 

brgrds

Mikael

 

1 person had the same question
1 REPLY 1

‎07-19-2022 02:52 AM

HP Recommended

As additional information to this problem - the HP 640 G9 laptop seems to work ok with an old Lenovo USB-C docking station , but for some reason not with this Fujitsu PR09 USB_C docking station, still investigating the problem...

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