HP Elitebook 830 G10 not charging properly with 65W USB-C charger

[Samopewofij]

Hi everyone,

I'm having trouble charging my HP Elitebook 830 G10. Unfortunately, I left my original charger at home, so I’m trying to charge it with a 65W USB-C charger. When I plug it in, the laptop shows that it’s charging, but the battery percentage doesn’t increase at all, even after leaving it plugged in overnight.

Has anyone else encountered this issue? Could it be that the 65W charger doesn’t provide enough power, or might it be something else? Any advice would be appreciated!

Thanks!

[erico]

There may an issue with the power adapter you are trying to use, although your laptop, as configured, may need one of the powerful adapters in the list below.
If your laptop has a powerful, discrete graphics solution it probably needs a power adapter with some serious watage.

All of the adapters in the list below are, according to your laptop's Maintenance & Service guide compatible with your laptop model series. See chapter 3, page 23, table 3-4.

280 W AC adapter (PFC, slim, 3P 7.4 mm) M52952-001
120 W HP Smart Adapter (PFC, slim, 7.4 mm) L89695-001
120 W HP Smart Adapter (PFC, RC, 4.5 mm) M95377-001
65 W AC adapter (USB Type-C, nPFC, 1.8 m (6.0 ft) L67440-001
65 W AC adapter (USB Type-C, nPFC, slim, 1.8 m (6.0 ft) M54350-001
65 W AC adapter (USB Type-C) N05175-001
45 W AC adapter (USB Type-C, nPFC, 1.8 m [6.0 ft]) L43407-001