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HP Recommended
Elitebook 840 G3
Microsoft Windows 10 (64-bit)

Hi,

 

I have an Elitebook 840 G3 whose keyboard backlight function is not working. The Keyboard Backlight Function Key is present (F3) which means the functionality should be present (I have also confirmed from the manual). All the other Fn keys are working, so am wondering why the backlight is not switching on.

 

Any help will be appreciated.

2 REPLIES 2
HP Recommended

@billywhizz1 

 

The series has few options for keyboard. Does your machine have backlit keyboard switch (f4 or f5) 

with backlit symbol ? If yes, please try

 

      https://support.hp.com/au-en/document/c01612362

 

Regards.

BH
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HP Recommended

Thanks @BH for the reply. In the case of my machine, the backlight icon is on F3. However, pressing F3 does not switch on/off the backlight. Curiously, all the other function keys are working well though.

 

 

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