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HP Recommended

Hi everyone, I'm wondering if anyone has found a permanent solution to the HP EliteBook 840 14-inch G9 Notebook PC not charging with the USB Type-C port. As a temporary solution, pressing the power button for 20 or more seconds solves the issue, but it recurs. I'm looking for a permanent solution. Please help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP Finally have  relased a fix with a new BIOS Version released Today see below link

HP EliteBook 840 14 inch G9 Notebook PC Software and Driver Downloads | HP® Support 

Bios Version 1.12.02

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3 REPLIES 3
HP Recommended

Some HP 840 and 860 G9 laptops loose the ability to charge the laptop. Both USB-C Ports seem to become disabled. To get them to re-enable disconnect all power sources, Press and hold ( Power + F5 ) for 30 seconds. When you let off the keys the F5 + F8 + Power will all light up. Just let the laptop process things. Once it is booted up to a login prompt, connect a power supply or a Dock and verify that the laptop is charging. This fix is only temporary and is keeps happening. still looking for a permanent solution.

HP Recommended

HP Finally have  relased a fix with a new BIOS Version released Today see below link

HP EliteBook 840 14 inch G9 Notebook PC Software and Driver Downloads | HP® Support 

Bios Version 1.12.02

HP Recommended

Thanks Ed-Tech24 for the notification. Yes, indeed, we waited a long time for this fix.

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