• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Elitebook 8460p
Microsoft Windows 10 (64-bit)

Dear Community,

I need help with my Notebook, after send my problem to HP support, they don't want me to help,

even if i going to buy the needed replacement parts, which I need to find out.

 

My Elitebook had a burning smell, and it won´t not start.

 

I disconnected the power cord and the battery, pushed the power button for longer and the Elitebook started up after connecting the power again.

 

The fan starts turning on full speed, no beep or anything else, sometimes the shift led blinks 3 times.

The display stays all the time completely black. The Burning smell intensifies after the fan is working.

 

I opened the case and try to find the problem and the cause of the smelling by sniffing over it. (I got this tip from my dog)

Fount it seems to be near the fan, and I found little burn marks on the side of the fan.

 

But nobody can tell me what part it is what is defective and how to replace it.

 

I hope you can help me if there is an solution, perhaps it is not the burn? and if it is the reason, what part do i need to order for replacement?

(i replaced the RAM but it has notting changed)

 

The little pictures are the areas with which seems to be burned, the bigger pictures are with more area surround.

 

Thank you for your help and i´m sorry for my bad english.

 

Bierfreund

2020-02-11 11_19_48-IMG_6719 (002).JPG - IrfanView (Zoom_ 731 x 974).png2020-02-11 11_21_17-IMG_6717 (002).JPG - IrfanView (Zoom_ 687 x 916).pngIMG_6717.JPGIMG_6719.JPG

1 REPLY 1
HP Recommended

Is it possible to tell me if i can get a replacement part, or what to do if i wont get one, do i need to sell the Elitebook in used spareparts on ebay, so i dont need to throw it away?

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.