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‎09-24-2019 07:43 AM - last edited on ‎09-24-2019 10:18 AM by Retired

HP Recommended
Product: HP Elitebook 8470p
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Can you assist with a BIOS password reset on a HP Elitebook 8470p

Product Name :HP EliteBook 8470p
Serial Number :[edited]
Product Number:C9T10EC#ABU
Universally Unique Identifier (UUID) :722A65C8D27EE3118E00DAF2C803809F
System BIOS Version :68ICF Ver. F.45 10/07/2013

 

Thanks in Advance.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-24-2019 07:52 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

View solution in original post

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1 REPLY 1

‎09-24-2019 07:52 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Was this reply helpful? Yes No
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.