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‎08-09-2021 04:44 PM

HP Recommended
Product: HP Elitebook G6
Operating System: Microsoft Windows 10 (64-bit)

I tried connecting the laptop and dock mentioned in the subject via Thunderbolt (USB-C). This is the very short 40 Gbps cable that came with the dock and that I was using successfully with a Dell laptop before.

The laptop goes into an infinite boot loop when the dock is connected.

Is there a BIOS update for this combination ?

It looks like the Elitebook G5 have updates for this dock. Do the G6 also ?

 

Category:
4 REPLIES 4

‎08-09-2021 04:56 PM

HP Recommended

@rabidman 

 

What is the version of your HP Elitebook G6  ? I don't know Kensington SD5200T dock but the HP 840 G6 machines are compatible with HP USB-C docks.

 

Regards.

BH
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‎08-09-2021 05:01 PM - edited ‎08-09-2021 05:01 PM

HP Recommended

My version is product # 8LC06UP#ABA . i5 8th generation.

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‎08-09-2021 07:49 PM

HP Recommended

@rabidman 

 

It is an HP Elitebook 840 G6 machine. As mentioned before, I don't know Kensington SD5200T dock . Its specs says it is compatible with HP Product 2UK37AA (HP Thunderbolt Dock G2).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-10-2021 09:52 AM

HP Recommended

Yes, I know what the specs say on this dock. I used it with a Dell laptop successfully in the past.

It also worked with fine the G6 until I rebooted the machine. Then the laptop went into the infinite boot loop.

 

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