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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Envy 13 Hinge Problem

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08-30-2020 01:48 AM - edited 08-30-2020 01:50 AM
09-01-2020 04:42 PM
I reviewed your post and I understand that you are facing issues with the hinge.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the screenshots you have shared and it doesn’t look like an issue with the hinges and it looks like the bottom casing is coming off.
You need to contact support and check the available service options for your computer to get the bottom casing replaced.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee