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HP Recommended
Envy 13-ad0xx
Microsoft Windows 10 (64-bit)

I have been searching for quite a while but still, haven't got any clue on this topic. Before I buy anything, I would like to know what do my ports (USB type C) support on the laptop? Is it for video output? Is it for charging the device?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thank you for the additional information, @Ember8.  This is exactly what I needed.

 

Here is the Maintenance and Service Guide for the computer.  In Chapter 2, Getting to know your computer, Page 5, Right side, is a description of how the USB type C port can be used.  Also, the guide has all of the other technical information about the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

5 REPLIES 5
HP Recommended

@Ember8 , welcome to the forum.

 

What is the full model of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.

 

Our laptop uses the USB type C ports for charging and connecting to a TV or monitor using an USB type C to HDMI adapter.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

@old_geekster

How can I give you the full model? Where do I check this information?

I just know it is one of the models from 2017.

 

HP Recommended

@Ember8, you can open HP Support Assistant and find the model and product number at the bottom of the page.  Also, here is a guide to help you find it.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Ok so, it is an Envy model 13-ad007la.

HP Recommended

Thank you for the additional information, @Ember8.  This is exactly what I needed.

 

Here is the Maintenance and Service Guide for the computer.  In Chapter 2, Getting to know your computer, Page 5, Right side, is a description of how the USB type C port can be used.  Also, the guide has all of the other technical information about the computer.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.