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‎11-29-2020 08:12 PM

HP Recommended
Product: HP Envy 13t
Operating System: Microsoft Windows 10 (64-bit)

The screen on my HP envy 13t is seperating on the bottom left-hand side. My warranty is expired but I have taken great care of this computer and it broke when I was just opening the screen. It's getting worse if I open and close it, so I am just leaving it open. I know the warranty is up, but this seems to be a manufacturer defect and I would like a replacement or a check to fix this, I am very upset because this is my school computer and I need it for class.

1 REPLY 1

‎12-03-2020 11:34 AM

HP Recommended

@austinTurvey

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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