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- HP Envy 14 (2021) -eb0003np without GLOSSY finish

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11-30-2021 12:27 PM
I´m a reliable customer of HP products.
Owner of a HP Envy 17 (2011) and a HP Envy 13 (2018).
Received today a new HP Envy 14 (2021), but it came without the glossy finish. I mean the glass cover of the screen.
Please see the attached photos.
I confirmed and in the HP official site the screen is glossy. (https://www.hp.com/pt-pt/laptops/envy/envy-14-laptop.html)
I guess this is a manufacturer error, but can you experts confirm?
Thanks in advance.
Kind regards
João
This one is from my HPEnvy13 (2018) for comparing
11-30-2021 01:50 PM
Hi:
When I look at the link you posted, it indicates the screen is anti-reflective (matte finish).
Ecrã antirreflexo
A melhor vista. Com um ecrã que reduz o reflexo, para ver o seu ecrã em qualquer ambiente de luz.
A glossy screen is not anti-reflective.
This link indicates the same info. The display is not glossy.