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HP Recommended
HP Envy 14 eb0003np
FreeDOS

I´m a reliable customer of HP products.

Owner of a HP Envy 17 (2011) and a HP Envy 13 (2018).

Received today a new HP Envy 14 (2021), but it came without the glossy finish. I mean the glass cover of the screen.

Please see the attached photos.

I confirmed and in the HP official site the screen is glossy. (https://www.hp.com/pt-pt/laptops/envy/envy-14-laptop.html)

I guess this is a manufacturer error, but can you experts confirm?

Thanks in advance.

Kind regards

 

João

 

20211130_161709.jpg20211130_161724.jpg20211130_161836.jpg20211130_161847.jpg20211130_162029.jpg

 

 

This one is from my HPEnvy13 (2018) for comparing20211130_162127.jpg

 

1 REPLY 1
HP Recommended

Hi:

 

When I look at the link you posted, it indicates the screen is anti-reflective (matte finish).

 

Ecrã antirreflexo

 

A melhor vista. Com um ecrã que reduz o reflexo, para ver o seu ecrã em qualquer ambiente de luz. 

 

A glossy screen is not anti-reflective.

 

This link indicates the same info.  The display is not glossy.

 

HP ENVY Laptop 14-eb0003np(368J5EA)| HP® United Kingdom

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