-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
5
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The specs of your machine is
It has 512 GB PCIe® NVMe™ M.2 SSD now and the series does not offer dual storage therefore you can not add 2.5" HDD/SSD to your machine (no parts available). But you can upgrade 512GB to 2TB using HP part # L85358-005. or
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
https://www.crucial.com/products/ssd/crucial-p5-ssd
Or similar from reputable vendors.
One example (compatible drive, can use smaller/larger capacity)
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct18699679
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Samsung 970 EVO NVMe SSD with a new Phoenix controller and Samsung†s intelligent TurboWrite technology delivers the next-generation SSD performance
HP Recommended
The specs of your machine is
It has 512 GB PCIe® NVMe™ M.2 SSD now and the series does not offer dual storage therefore you can not add 2.5" HDD/SSD to your machine (no parts available). But you can upgrade 512GB to 2TB using HP part # L85358-005. or
https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/
https://www.crucial.com/products/ssd/crucial-p2-ssd
https://www.crucial.com/products/ssd/crucial-p5-ssd
Or similar from reputable vendors.
One example (compatible drive, can use smaller/larger capacity)
https://www.crucial.com/ssd/p5/ct1000p5ssd8/ct18699679
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Samsung 970 EVO NVMe SSD with a new Phoenix controller and Samsung†s intelligent TurboWrite technology delivers the next-generation SSD performance
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community