• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-25-2023 05:36 PM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ee0013dx

Hello,

 Recently, one of my RAM modules failed, and I believe it's time to replace and upgrade the RAM.

I have a HP Envy 15m-ee0013dx i7 laptop. Could you please recommend compatible RAM options that would work best with my laptop model?

I was thinking on getting kit of 2-16GB 

Category:
1 person had the same question
1 REPLY 1

‎07-25-2023 07:59 PM

HP Recommended

@TorresN 

 

The specs of your machine is

 

            https://support.hp.com/au-en/document/c06632873

 

It is NOT an Intel i7 processor. It is a sister of my machine, which has an AMD Ryzen™ 5 4500U (2.3 GHz base clock, up to 4.0 GHz max boost clock, 3 MB L2 cache, 6 cores) processor.

 

It has  8 GB DDR4-3200 SDRAM (2 x 4 GB) now, you should be able to use

 

                     https://www.crucial.com/memory/ddr4/ct2k16g4sfra32a/ct18685878

  or even     https://www.crucial.com/memory/ddr4/ct2k32g4sfd832a/ct18439716

 

Regards..

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.