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HP ENVY Notebook Y0F94AV
Microsoft Windows 10 (64-bit)

My battery swelled up so much, not only would it not charge anymore, but it was making the trackpad mouse buttons unusable.

The battery recall utility says it is not affected, but I think it should be part of the recall.

Don

1 REPLY 1
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@DonSquared 

 


@DonSquared wrote:

My battery swelled up so much, not only would it not charge anymore, but it was making the trackpad mouse buttons unusable.

The battery recall utility says it is not affected, but I think it should be part of the recall.

Don


I understand you did not ask for help in this instance.

 

Your comments are welcome as long as they adhere to the Community's Rules of Participation

Your comments do meet the criteria, of course.

 

For those reading

 

Battery distended / swollen?

 

Read here:  HP Commercial and Consumer Notebook PCs - Swelling or Deformation of Notebook Battery

 

It is important to replace a swollen / bloated battery to protect the computer.

============================================================

 

Information and help for this Envy notebook:

HP ENVY m7 Notebook PC (model numbers used 17-u000 through 17-u099) - Maintenance and Service Guide

 

The battery is accessible once the bottom cover is removed  - Page 24

Part numbers and illustrated Battery replacement procedure - Page 26

 

 

NOTE: The battery spare part kit includes the battery cable.
Description                                                  Spare part number
3-cell, 61-WHr, 5.36-WHr, Li-ion            849315-856
3-cell, 41-WHr, 3.63-WHr, Li-ion            849314-856

 

 

PartSurfer might be able to tell you exactly which parts came with your computer.

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  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
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Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

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HP ENVY Notebook 17t-u000 CTO

 

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