• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-25-2017 01:25 AM

HP Recommended
Product: HP Envy 17 J111-tx
Operating System: Microsoft Windows 10 (64-bit)

Howdy all, I'm managed to damage the orginal hard drive cable to my HP Envy 17  J111-tx, I'm searching for the longer cable but can only find the shorter cable designed for the secondary hard drive. Right now my SSD is running in the second drive caddy, any ideas of where to find the orignal cable I'm in need of?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2017 02:13 AM

HP Recommended
Hi,


Manual: Page 22, 25, 41-42
http://h10032.www1.hp.com/ctg/Manual/c04091762

Primary hard drive kit, cable, connector comes included in Hard Drive Hardware Kit 720237-001�


Regards

Visruth

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-25-2017 02:13 AM

HP Recommended
Hi,


Manual: Page 22, 25, 41-42
http://h10032.www1.hp.com/ctg/Manual/c04091762

Primary hard drive kit, cable, connector comes included in Hard Drive Hardware Kit 720237-001�


Regards

Visruth
Was this reply helpful? Yes No

‎02-25-2017 02:16 AM

HP Recommended

Hi,

 

Please use the first manual of the following link:

 

    http://support.hp.com/us-en/product/HP-ENVY-17-Notebook-PC-series/5401174/model/6654423/manuals

 

You have to buy the whole kit as mantioned on pages 16 & 22 par number is 720237-001. You can buy from:

 

                    http://partsurfer.hp.com/search.aspx

 

or

 

      https://www.amazon.com/HDD-Cable-Caddy-Envy-J000/dp/B00GIGJYBG

 

Regards.

 

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.