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‎09-25-2019 12:04 AM

HP Recommended
Product: ENVY 17t-s000 notebook
Operating System: Microsoft Windows 10 (32-bit)

So many have asked where to buy a replacement battery... Has anyone been successful in finding it? 

3 REPLIES 3

‎09-27-2019 05:16 PM - edited ‎09-27-2019 05:20 PM

HP Recommended

@drgmgersuk59

 

Welcome to HP support community.

 

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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‎10-25-2019 08:13 PM

HP Recommended

There is not a battery replacement on the HP store site. In fact I can't seem to find one anywhere else.   HP has turned my laptop into a desk computer that needs to be plugged into the wall. I can't afford to go out and buy a new laptop. Can somebody please make a suggestion.

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‎10-28-2019 02:26 PM

HP Recommended

@drgmgersuk59

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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