• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-02-2020 12:49 PM - edited ‎03-02-2020 12:51 PM

HP Recommended
Product: HP ENVY Sleekbook 4 PC
Operating System: Microsoft Windows 10 (64-bit)

Laptop name : HP ENVY Sleekbook 4 PC

Product number : C0N99PA

 

I purchased my laptop in 2013. My laptop battery doesn't seem to work anymore. In less than 10 minutes, it will completely drain from 100% . This would be my second battery replacement since then. Can someone suggest a reliable source for a replacement battery? HP India does not appear to stock this battery.

 

Best Regards,

Srilakshmi

 

 

1 REPLY 1

‎03-02-2020 01:40 PM

HP Recommended

@nsrilakshmi 

 

It uses    part # 681949-001 which is NOT AVAILABLE from HP Online

 

            http://partsurfer.hp.com/Search.aspx?searchText=681949-001

 

Please try Amazon India:

 

         https://www.amazon.in/Generic-Compatible-Laptop-Battery-681949-001/dp/B084VKYW2Y

         https://www.amazon.in/4D-Laptop-Battery-EL04-Touchsmart/dp/B071R4NZ49

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.