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‎06-14-2023 04:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I'm not sure the model of my HP Envy but the Product ID is 00325-96323-84141-AAOEM

 

The battery essentiallly doesn't charge or when it does, it'll last about 5 minutes.  So I keep it plugged in all the time.

 

Can someone please help me identify the correct replacement battery?

 

Thank You

 

 

Device name LAPTOP-GMRJ73HG
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 16.0 GB (15.9 GB usable)
Product ID 00325-96323-84141-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

Category:
9 REPLIES 9

‎06-15-2023 05:04 AM

HP Recommended

None of that information tells us the model number, which we need to know in order to help. This tutorial tells how to find the model number:

 

https://www.hp.com/us-en/shop/tech-takes/how-to-find-hp-laptop-model-number

 

 

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‎06-15-2023 09:23 AM

HP Recommended

I think I found it on the back in very small print.

 

7265NGW

Bang and Olufsen

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‎06-15-2023 12:54 PM

HP Recommended

Stick with it. That is the type of wifi card and the maker of the speakers. Follow along with the video.

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‎06-15-2023 02:26 PM

HP Recommended

7265NGW

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‎06-16-2023 09:26 AM

HP Recommended

No that's not the model...press fn and esc at the same time with the laptop booted up to Windows and you should get an information window which includes the model or product number. Product number is good enough. 

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‎06-26-2023 08:10 PM

HP Recommended

The Function/Esc doesn't work..

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‎06-26-2023 08:13 PM

HP Recommended

Product ID - 00325-96323-84141-AAOEM

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‎06-26-2023 08:16 PM

HP Recommended

 

HP ENVY - 17-u177cl

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‎06-27-2023 11:03 AM

HP Recommended

Thanks. Here is the Service Manual:

 

Manual 

 

 

See p. 26 for battery replacement instructions. Your battery:

 

3-cell, 41-WHr, 3.63-WHr, Li-ion 849314-856

 

https://www.ebay.com/itm/404279968981?hash=item5e20f6c4d5:g:QnUAAOSwRChkWLF~&amdata=enc%3AAQAIAAAA4N...

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